How come that even though I did intend the Microsoft Azure Fundamentals training I receive an e-mail stating I did not? I was there and would still like to receive the voucher.

Hi Jeroenvan Schaik,

Thank you for posting your query.

We had a system glitch in the backend which triggered those emails to the attendees.

Could you please try availing the discount.

While scheduling the exam on your Microsoft Certification profile make sure that all the required fields marked with an asterisk* are correctly filled (Please remove any Special Characters (like., \! @ # etc.,) from your Name and Address), save & continue.

On the Exam Discount page, enter your registered email address and Check Eligibility to avail voucher less exam. Please try in In-private browser (Chrome, Edge, Firefox) and let me know if you face any issue.

Learners who faced similar issue were able to redeem their free exam after following the below troubleshooting steps. Hence, we request you to try the below steps multiple times until you succeed:

·         Sign-out from the browser

·         Clear cache

·         Delete cookies

·         Use an "InPrivate/Incognito" browser session or

·         even try on a different browser and redeem the offer using the email address that was used to register for the training.

Please see this stick post How to Claim your Virtual Training Day Exam Discount.

If this solves your problem, please indicate “Yes” to the question below, so that other learners can benefit.

Please confirm by selecting “Yes” within 2 business days, otherwise the thread will be automatically closed and locked.

Regards,
Deepak

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