How do I found the scheduled exams list in my account?

Hello Govin,

Thank you for contacting the Microsoft Community.

I understand the importance for you to have access to your scheduled exam and receive an email confirmation after the registration. Allow me to extend my assistance to have this resolved.

Usually upon scheduling your exam, your email confirmation will be sent to the same email address that you used upon scheduling. You might want to check your spam/junk folder.

These are the common reasons why you cannot view your upcoming exam on your certification profile:

• You might log in to a duplicate account. This occurs when you've used different information such as name, email address, mailing and phone number.

• Your certification profile needs to connect to your certification profile.

• If not signed in using the correct Microsoft account

Moreover, you may notice that "Certification" has changed into "Credential", which was started on the 19^th of September. Below are the tabs/sections/locations where the change was applied:

• Top Bar Navigation Menu

• Some Page Titles

• URLs

Furthermore, you can consider following the steps below on how you can view your upcoming exam:

1. Make sure you have the latest browser (Edge/Chrome/IE or Mozilla Firefox) and try using your browser in InPrivate/Incognito. 

2. Clear browser cache and cookies and allow all cookies/third party cookies on your browser settings. 

3. Sign into your Microsoft Certification Dashboard.

4. Scroll down to see the Exam providers option, select your exam provider via the drop-down, and click on the Go button.

5. Please wait for the page to load until you get redirected to your exam provider portal.

6. Inside the portal, you should be able to view your scheduled exams on the dashboard’s Upcoming Appointments section.

If the issue persists after following the recommendation above, please send us a step-by-step screenshot starting from the sign-in page until you cannot view your exam appointments using the PSR (Problem Steps Recorder) tool (click this link for MAC device). This information will help us further investigate the cause of this error. You may upload the PSR file through the Private message I initiated along with the personal information needed to verify your account.

Please let me know If further assistance is needed.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Best Regards,

I have scheduled for the exam AZ-900 on **Removed** slot. But I not able to find the exam schedule in portal .

Please guide me to view the already scheduled exam which I scheduled.

contact : **Removed**

***Personal Information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy***

Hello Govin,

I hope you're doing well.

Please note that the Certifications tab is now the Credentials tab on your profile, this new "Credentials" tab now includes both the recently announced "Applied Skills" and the "Certifications".

Here is a sample screenshot:

After clicking the Credentials tab, Select Certifications tab and you will be able to see your scheduled exam.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Best Regards,

Hello Govin,

I hope you're doing well.

I just want to make a follow up if you are able to find your scheduled exams list on your account.

Please let me know if you need more help.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question. 

Best Regards,

Hello Govin,

I hope you are doing well.

I just want to make sure everything is all good before we lock and close the ticket. Kindly check the private message for the requested information so I can give you a call with your preferred time and date.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best Regards,

Hello Govin,

We have not received any update from you. This case will now be locked. Please note that once Private Messaging has been locked and closed, you cannot reply.  If you need further assistance, please post a new question.

Best Regards,