Ask a new question

How do I get credits from Microsoft Learn courses I completed when it was MEC?

I completed a number of modules in the old Microsoft Education Centre which are present in my Microsoft Learn Education Center profile. However, my new profile hasn't transferred the XP points and it also looks like I have to do the course again to gain the credit towards the Learning path they belong to (21st Century Learning Design Path). How do you update my profile to fully represent the historical training I have already completed.

Hello, Kate.

Welcome to Microsoft’s Community.

As we understand from your post, you would like to get credits for Microsoft Learn courses that you completed in MEC.

To find a solution regarding your request, we recommend you contact the Microsoft Educator Support via this link Sign into your account (microsoft.com), we can assure you they will provide you with specialized assistance and accurate answers to your inquiry.

Please know that you have reached the MCP Support which caters to inquiries and/or concerns related to certifications and exams benefits and requirements found within the Microsoft Certification Dashboard.

We hope this information helps you.

Please let us know if there is anything else that we can do for you. If we do not receive a response after one business day, the case will be closed and locked.

Warm regards,

Xilena Navarro.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello, Kate.

We hope this message finds you well.

Since we have not received a response from you, we will have to proceed with the closure and lock of this forum. We want to let you know that you are important to us and that is why we kindly invite you to please reach us again if additional assistance is needed. You can easily do so by posting a new entry (Here).   

Please note that once the case has been closed and locked, you will not be able to reply.

Best wishes,

Xilena Navarro.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated January 13, 2025 Views 562 Applies to: