how do I merge my certiport account with my Microsoft account so I can view my certificate on my Microsoft certificate

Hello Tobiloba.

Welcome to Microsoft’s Community.

We understand that you need help Merging your Certiport Account with your Microsoft Learn Profile. We will gladly assist.

Please know that our Microsoft Credentials team is currently working to improve the overall integration of Certiport and Microsoft credentials records. As a result of this work, we are temporarily unable to populate Certiport-earned certifications into Microsoft Learn profiles or merge Certiport and Microsoft Learn profile contents.

At the moment the Team is working in this process to solve the inconvenience. However, we do not have an ETA. In the meantime, please be aware that you are still able to manage your Certiport-earned certifications from your Certiport Test Candidate account where you can view and download and share your certificates and your Certiport transcript. We apologize for any inconvenience and for any delay in responding to your case submission.

In case you need further assistance to access your information via Certiport, please contact their support team using the links below:

• Support for Test Takers ::Certiport

• Customer service test candidates :: Support :: Certiport

We invite you to keep checking the platform to see if the problem has been resolved. In the meantime, we recommend sharing your certifications and badges through Certiport.

We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to keep in contact with us.

If no additional assistance is required, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day.

Best regards,

Hello Tobiloba. 

We would like to know if the response provided helped you solve your inquiry and if additional assistance is needed. Otherwise, we will proceed to close and lock the case on the next business day.

Best regards,

Hello Tobiloba.

Since we have not received an update from you, we will proceed with closing and locking this case. If you need us again, do not hesitate to post a new question.

Please note that once the Thread has been locked and closed, you cannot reply.

Best wishes,