How do I redeem my data fundamentals voucher

Hi Kevin,

We received an update from our support team that there is an ongoing issue with the Training Day and Ignite discounts our Engineering Team is already working on this with high priority.  

Kindly visit this sticky post for updates.

You may still try following the Instructional video on this link on How to Claim your Virtual Training Day Exam Discount.

If the discount is still not available you may also try the troubleshooting steps below to eliminate possible browser issue:

1. Use other browsers.

2. Clear browser cookies and cache or open browser in In Private mode.

3. On the Delete Browsing History window, make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

4. Allow all third party cookies through the browser settings.

5. Please make sure that you have the latest version of the Edge browser or Internet explorer.

6. Make sure that your profile is updated and all field with red asterisk (*) should be filled with information. Please also remove all special characters in the profile information.

We will follow up with you once the issue is resolved or if we receive any update.

All the best,

Hi Kevin,

The issue with regard to claiming event discounts has been resolved.

You may also follow the Instructional video on this link on How to Claim your Virtual Training Day Exam Discount.

If the discount is still not available, you may also try the troubleshooting steps below to eliminate possible browser issue:

1. Use other browsers.

2. Clear browser cookies and cache or open browser in In Private mode.

3. On the Delete Browsing History window, make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

4. Allow all third party cookies through the browser settings.

5. Please make sure that you have the latest version of the Edge browser or Internet explorer.

6. Make sure that your profile is updated and all field with red asterisk (*) should be filled with information. Please also remove all special characters in the profile information.

Then, send us a copy of a complete steps by step screen recording(PSR) from the trouble shooting steps until the claiming process of your exam.

I also requested additional information to locate and verify your profile. Kindly provide at least three (3) pieces of information to verify your profile.

To view your private message inbox, please click the icon on the top right side of the screen, refer to the picture below:

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Hello Kevin,

Since we have not received a response from you, we’ll proceed in closing and locking the case. If the resolution provided did not resolve the issue, please post a new question.

Thank you,