How do I update my badges to reflect my certifications/transcript page?

Hello Jonathan de Vaal,

Good day!

Microsoft implemented the badging program October of 2016 and with that we issue badges for all active exams and certifications in the Microsoft Certification program with the following exceptions:

Please refer to the image below for your reference.

To learn more about Microsoft Exam and Certification Badges, please click this link.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days.

Regards,

Hi,

So how do i update my badges to reflect my transcript as not all of my active certs such as the MTA exams are listed. 

How many of my active certs can be added? Could a support agent look at what is eligible? Thanks 

This particular MTA is missing although the other three are listed:

Microsoft Technology Associate (MTA) IT Infrastructure 98-349: Windows Operating System Fundamentals

Hello Jonathan de Vaal,

Let me check your accounts and look for your missing MTA certificate. Please provide the specified information from the private message I have initiated.

Please refer/click the image to access your private message interface.

I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked.

Thank you, 

Hello Jonathan de Vaal,

To continue assisting you in this matter, we need to collect personal information. To ensure that your privacy is maintained, please utilize the Private Messaging feature.  Let us know if additional assistance is needed.

Hi,

I have now replied to your private message. Thanks 

Hello Jonathan de Vaal,

I will collaborated with our backend support team to check your badges and locate your missing certificate. Rest assured that we’ll get back to you as soon as I get an update. Thanks for your patience.

Regards,

Hello Jonathan de Vaal,

We have checked your account and your Microsoft benefits. Upon checking, you have three (3) certificates that are eligible for badge. Below are the said certificates for your reference:

·         Windows Server Administration Fundamentals

·         Networking Fundamentals

·         Security Fundamentals

In addition to this, we have also located your Microsoft Technology Associate (MTA): Windows Operating System Fundamentals and it’s also credited under your Microsoft Certification profile. I have sent a copy of your transcript through private message for your reference.

Moreover, Microsoft implemented the badging system October of 2016. With that, badges are being posted for selected exam/certificates that are eligible. If you do not see a badge for a legacy exam or certification in your Acclaim profile, we did not issue one for that exam or certification.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days.

Regards,

Hello Jonathan de Vaal,

We would like to know if the resolution provided resolved the issue. Please let us know if additional assistance is needed. Otherwise, we’ll proceed in closing and locking the case within two business days.

Hello Jonathan de Vaal,

We would like to hear back from you to ensure that your concern has been resolved. If no response is received, we'll proceed in closing the case on the next business day.

Hello Jonathan de Vaal,

Since we have not received a response from you, we’ll proceed in closing and locking the case. If the resolution provided did not resolve the issue, please post a new question.

Regards,