How soon will I receive my AZ-104 certification in PDF?

Hello, Edgar!

Thank you for contacting Microsoft's Community.  

Based on your inquiry, we understand you have passed the Exam AZ-104: Microsoft Azure Administrator, however your Microsoft Certified: Azure Administrator Associate is not visible on your Certification Profile. We will be happy to help you.

For most exams, you’ll be informed of your results within minutes. But it can take up to 24-48 hours for results to appear in your Learn profile’s Credentials tab.

We are looking forward to your information. Just a heads up, remember to only send your private information through private message, in order to protect your data.

If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Kind regards,

Hello, Edgar!

Thank you for confirming that you can visualize your certificate.

Based on your inquiry, we understand that you want to download your credential in PDF. We are happy to assist you.

Please follow the steps posted below:

1. Sign into your Learn profile.

2. Click on the photo avatar and select Profile from the dropdown menu.
   
   

3. Select Certifications from the menu inside your profile.

4. Your first two certifications will be listed in the Certifications section. (If you have more than two certifications, select “View all” under the last visible certification.)

5. Scroll to the certification representing the badge or certificate you’d like to access and select “View certification details” below the description.
   
   

6. Under the certification title, there are two link options: “Print certificate” and “Share.”
   
   

7. If you’d like to share your badge or certificate, select “Share” to share your certificate.

8. To download, head over to the Printer drop down and choose either "Save to PDF" or "Microsoft Print to PDF".

   

Should you still unable to proceed, please provide us with a step-by-step screenshot using the Problem Steps Recorder (PSR) tool (click this link for MAC device), starting from the login page until the error is shown on your screen.

After using the PSR tool to go through the troubleshooting steps, please provide us with the recording through the Private Message. Please remember not to share any of your personal information outside of the Private Message. Let us know if more assistance is needed, if we do not receive any response the case will be closed after two business days.

We will be happy to help you.

Hello, Edgar!

Since we have not received a response from you, we will proceed in closing and locking this case. If you still require assistance, please post a new question. We will be happy to jump in and take a look.

Please keep in mind that once this case has been locked and closed, you cannot reply in either channel.

Wishing you the best,