How to add my MOS certificate from certiport to my Microsoft Learn profile.

There is an issue with the API link between Certiport and Microsoft Learn. Exams and certifications taken on Certiport are not currently being added to the Learn profiles.

This is being worked on, along with a number of other issues, and you need to wait for the fixes to be applied.

Thank you!

Hello, Tasnim24.

Thank you for contacting Microsoft Community.  

Based on your inquiry, we understand you want to add your Microsoft Office Specialist (MOS) certification obtained through Certiport to your Learn Profile, so you can have all your certifications visible on Learn.

We require informing you that it will be necessary that you use both MS Learn and Certiport platforms to access your Certificates separately.

Please refer to the approved message we received from our Engineers Team:

• Our Microsoft Credentials team is currently working to improve the overall integration of Certiport and Microsoft credentials records. As a result of this work, we are temporarily unable to populate Certiport-earned certifications into Microsoft Learn profiles or merge Certiport and Microsoft Learn profile contents.

• In the meantime, please be aware that you are still able to manage your Certiport-earned certifications from your Certiport Test Candidate account where you can view and download and share your certificates and your Certiport transcript. We apologize for any inconvenience.”

Please see below a link to access to your Certiport Portal and a link with the steps to download your certifications and transcripts via Certiport:

• Portal Login :: Certiport

• Print certificates and score reports :: Become a test center :: Educator resources :: Certiport

In case you need further assistance to access your information via Certiport, please contact their support team using the links below:

• Support for Test Takers ::Certiport

• Customer service test candidates :: Support :: Certiport

This being confirmed, for the moment there are no actions pending from our end. We are sorry for any inconvenience caused.

Please let us know if there is anything else we can do for you. If no additional assistance is required, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day.

Best Regards,

Hello, Tasnim24.

We hope you are doing well.

Please let us know if any additional assistance is needed.

Otherwise, we will proceed to close and lock the case the next business day.

Best regards,

Hello, Tasnim24.

We hope you are doing well.

We wish we could be of more help. However, since we did not receive further replies from your end, we require closing and locking this case. If there is any other inquiry we can help you with, we invite you to post a new question.

Please keep in mind that once this case has been locked and closed, you cannot reply.

Best regards,