How to change Legal Name in Certification Profile?

Hello Samira,

Thank you for contacting Microsoft’s Community. 

As we understand, you wish to change your name.

Please keep in mind that your Certification profile must match your ID, so we highly recommend you use the name that appears on your international passport in case you are required to verify that information with an official ID.

Also when filling out any personal information for the Certification Profile, the system only allows the use of Latin basic alphabet, please avoid special characters such as: ă, â, á, é, í, î, ó, ẹ, ị, ł, ọ, ụ, ã, ả, ẻ, ỉ, ỏ, ủ, ñ, č, ď, ě, í, ň, ř, š, ș, ş, ť, ț, ú, ů, ž, đ, \, /, ., *, ?, :.

If you wish to proceed with the legal name change, please fill in this form: Microsoft Certification Profile Name Change Request Form and share with us your Ticket ID through Private Message.  

To use the Private Message Feature please look at the right side of the page and click the icon seen in the image below: 

We are looking forward to your response. Please keep in mind, if no response is received, we will close the case in the next two business days.

Best wishes,

Hello Samira,

Hope this message finds you very well, thank you for sharing with us the ticket ID.

We want to inform you that your name change request was updated with success. Please keep in mind that the name change process can take around 24 to 48 hours to be completed successfully after the request is answered. Once we have an update regarding your name change request, we will get back to keeping you posted. Please bear in mind that it might take 3 to 5 business days to provide you with further updates.

Wishing you an amazing week.

Hello Samira,

We just wanted to check in and let you know that we are still waiting for a response from our specialized team. You can be confident that we will come back to you as soon as possible with an update.

Thank you in advance for your patience throughout the entire process, we really appreciate it.

Best wishes,  

Hello Samira,

Hope this message finds you very well.

After checking your case with the specialist team in charge. We were informed that, they have not been able to update your name because the name on the profile that you wish to change is completely different than Samira Rahighi. With this they have requested that you send proof that the Certification profile MCID: Private Messages - Microsoft Community is your account, please remember to send this proof on the same case forum for your name change.

We look forward to your respond. Please keep in mind, if no response is received, we will close the case in the next two business days.

Have a wonderful Day!

Hello Samira,

Since we have not received a response from you, we will proceed to close and lock this case. If the resolution provided did not resolve the issue, please post a new question, and we will be happy to help. Please note that once the Thread has been locked and closed, you cannot reply.

It was a pleasure to assist you.