How to change online exam to test center

Hello Romy,

If you were able to register your exam as “online exam”, the only way for you to change the exam option is to cancel the exam and register a new one and choose the "Test Center" as an option:

Once you clicked next, you will be prompted with the language you would like to choose for the exam and the preceding page will provide you the nearest testing center in your area which you can choose.

If your exam is scheduled within 24 hours, you may still cancel it without any charge.

But if your scheduled exam is more than 24 hours, please reach out to your exam provider to check if it’s possible to change the exam option. They can also assist you in rescheduling your exam.

You may also consult them and confirm where and which testing center are available based on your location.

If you scheduled your exam through Pearson VUE, please contact them on the below details:

Contact: 855-542-6924, +1-952-905-7472 (toll)

https://home.pearsonvue.com/microsoft/contact

For PSI, you may create a ticket from this link. For immediate response from PSI Candidate Care telephone numbers please contact:

US/Canada (toll free): 855.340.3887  

US/Toll number for International Callers: 858.875.3686

You may review the Exam reschedule and cancellation policy for detailed information.

If this solves your problem, please indicate “Yes” to the question. If your inquiry was not fully resolved, please post a new question so we may continue in assisting you. This case will now be closed and locked.

Best Regards,