I have registered with a free Microsoft certification program .in that under certify tab found the following 'Click here to visit the Microsoft Certification dashboard and create a profile using your Microsoft account.' when I clicked another page opened, then I clicked on connect certification profile. then it showed no profile to connect. So how could I create one or check whether I have any certification profile or not? Could you please help me with that?
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how to check whether i have a certification profile?
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Hi, Divya.
Thank you for contacting the Microsoft community.
As we understand from your post, you would like to know how to check if you have a Certification Profile. We are happy to help!
You can check if you have already created a Certification Profile by signing into your Learning dashboard with your personal Microsoft account (MSA) and attempting to connect your certification profile by clicking the "Connect certification profile" button.
In case no Certification Profile is found, you can create one by following the steps below:
Clear cookies and cache from your browser, then restart your browser.
Open your browser using InPrivate or Incognito mode and sign into your Learning dashboard using your personal account.
From your Learn profile dashboard, go to the "Certifications" tab (click on user icon > Profile > Certifications).
On this section, click on: Browse certifications and exams.
Find the exam you are interested in taking, scroll down, and select "Schedule exam."
You will be taken to the Exam registration page, where you will be asked to enter your details.
After you have entered your information, click on "Save & continue."
If you do not wish to schedule an Exam yet, you can quit the page after filling in your information and clicking the "Save & continue" button, your details will be saved.
To confirm that your Certification Profile has been created, close and restart your browser, and try to schedule an Exam again using InPrivate or Incognito mode, this should display your newly created MCID, and the account associated at the upper right corner of the screen.
Please let us know if these steps worked for you, or if you run into any trouble. We will be happy to help.
In case your organization requires you to connect your Certification Profile/Learning account to the Partner Center, please follow the listed in the article: How to link your MCP profile to a partner organization - Developer Support.
We hope that you find this information to be helpful. If so, please let us know by selecting "Yes" where it says, "Did this solve your problem?" located at the lower right corner of this post.
If we do not receive a response, the case will be closed and locked after two business days.
Best regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day
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Hi, Divya.
We hope that you are doing well.
Unfortunately, we have not been able to get an answer from you and we must proceed with the closure and lock of this thread.
Please note that, once this case is closed and locked, you will not be able to respond through this channel.
We know that your inquiry might not be resolved yet, but you are important to us, which is why we want to invite you to reach out to us if you have any other inquiries.
If you require further assistance regarding your Microsoft Certification Profile, you can let us know by posting a New Question.
We wish we could be of more help. If any additional assistance is needed, we will be happy to help.
Best wishes,
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day
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Last updated June 22, 2023 Views 72 Applies to: