How to download scorecard?

I'm unable to download my scorecard from my profile, in certification it's showing failed but in in transcript there's nothing, i want to download my scorecard, please help.

Hi V,

Thank you for contacting the Microsoft community.

I understand how important for you to get your scorecard as a proof of your effort and determination. Allow me to assist you all throughout the process.

Please be advised, score report will shows the breakdown of the scores and transcript will indicated if you have passed or failed the exam. Meanwhile, since you are not seeing information through the transcript, I would like to request for further information through private message (image shown below) along with a step-by-step screenshot using Problem Step Recorder (PSR) following the steps on the public post up until on the check-out page to further review your profile.

Image

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Regards,

Jenica_A
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi V,

I hope you are doing well.

I just want to get an update from you if you are able to download you score report. Please let us know if you need further information.

Otherwise, If this solves your problem, please indicate
“Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Jenica_A
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Sorry this didn't help.

Great! Thanks for your feedback.

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Hi V,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please
post a new question.

Regards,

Jenica_A
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Question Info


Last updated June 27, 2023 Views 40 Applies to: