How to find certification number

Hi, Juliana!

Welcome to Microsoft´s Community.

As we understand, you need help to retrieve your past certifications; we will gladly assist.

To provide you with further assistance, we have opened a Private Message where we have requested information related to your Certification Profile in order to verify it and address the request accordingly. You can access the conversation by clicking on the icon located on the top right corner of this page, it looks like this:

Please send this information only through the Private Message, for your own security.

We look forward to your response. In case we do not receive an answer within two business days the thread will be closed and locked, and you will not be able to reply through either channel.

Hope you have a nice day,

Hello there Franklin Torres,

Could you please help me out with the same problem?

I took an assessment of the Office exam about *Removed* ago, have email with certification ID but cannot access it online on the website.

Please help.

Your Microsoft Certification ID is: ***REMOVED***
Your Temporary Access Code is: ***REMOVED***

*Personal Information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy*

Hi Anton.

We hope this message finds you well.

Please note that to receive assistance, you need to Create a new question or start a discussion (microsoft.com), an agent will be in charge of your request.

We hope this guide helps you. Remember that it is necessary to receive personal and individual support.

Kind regards,

Hi, Juliana!

Thanks for the information provided via Private Message. After checking your account details, we ask you to perform the following actions to begin the necessary alignment to use your MCID.

Please follow the steps below update your Email, this procedure is called Migration.

• Open your Microsoft Edge Browser and begin a Microsoft Edge InPrivate browsing session by pressing the key combination Ctrl + Shift + N. 

• Copy and paste this link into the private window’s address bar: https://mcp.microsoft.com/mcp/home/migrate 

• Sign in with the Microsoft Email Account that you want to use in your Microsoft's Certification Profile. 

• If you are shown an error message, please select the option “MCP HOME” which will direct you to Your Dashboard. You can then copy and paste the same link into the search bar on step. 

• Once you are on Your Dashboard, please copy and paste this link https://mcp.microsoft.com/mcp/home/migrate on the same tab you are working on.  

After completing these steps, the Migration screen should come up. The website should look like this: 

It will ask you for these details:

• MCID:  

• Access Code:  

For personal information protection reasons, you will find these credentials in the Private Message. 

Please let us know if after the procedure, your account works properly and you are able to see your certificates.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day. 

Kind regards,

Hello, Juliana.

We hope everything is going well for you.

Unfortunately, we did not get an answer from you within the expected time frame. Hence, we will proceed to close and lock this case. Please note that once this thread has been closed and locked, you cannot reply over this channel.

If you need further assistance regarding your Microsoft’s Certification Profile, you can easily reach out to us by posting a New Question.

Wish you the best,