How to find my Certification details

Hello, Rajeev Grover.

Thank you for contacting Microsoft Community.  

Based on your inquiry, we understand that you need help with having your Azure Fundamentals Certification visible on your Learn Profile.

Microsoft ended their partnership with Credly on June 30, 2023. This means that the badging services provided by Credly are no longer available for most of Microsoft Certifications (excepting certificates obtained via Certiport). Our new scheme has changed from 'Badge sharing-based' to a 'Certification shared-based' scheme.

Since you received a Certification Badge, this confirms that you passed the AZ-900 Exam with Certiport. Your Microsoft certification progress completed by passing exams with Certiport can only be managed through Certiport portal. For this reason, currently it is not possible to have any certification progress completed in Certiport visible in MS Learn.

For additional details, please refer to the approved message from the engineers' team:

• Our Microsoft Credentials team is currently working to improve the overall integration of Certiport and Microsoft credentials records. As a result of this work, we are temporarily unable to populate Certiport-earned certifications into Microsoft Learn profiles or merge Certiport and Microsoft Learn profile contents.

• In the meantime, please be aware that you are still able to manage your Certiport-earned certifications from your Certiport Test Candidate account where you can view and download and share your certificates and your Certiport transcript. We apologize for any inconvenience.”

Now, since you are having an account access issue, please contact the Certiport support team using the links below and check with them for any available options:

• Support for Test Takers ::Certiport

• Customer service test candidates :: Support :: Certiport

Additionally, see below a link to access to your Certiport Portal and a link with the steps to download your certifications and transcripts via Certiport:

• Portal Login :: Certiport

• Print certificates and score reports :: Become a test center :: Educator resources :: Certiport

Please let us know if there is anything else we can do for you. If no additional assistance is required, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day.

Best regards,

Hello, Rajeev Grover.

We hope you are doing well.

Please let us know if any additional assistance is needed.

Otherwise, we will proceed to close and lock the case the next business day.

Best regards,

Hello, Rajeev Grover.

We hope you are doing well.

We wish we could be of more help. However, since we did not receive further replies from your end, we require closing and locking this case. If there is any other inquiry we can help you with, we invite you to post a new question.

Please keep in mind that once this case has been locked and closed, you cannot reply.

Best regards,