How to Find/Retrieve my Microsoft email id (account) with MSID

I have created a Microsoft Account together with MS ID when taking a microsoft exam in *Removed*. The MSID is actively use until now for microsoft exam but i totally forgot my account id and password. I tried to retrieved the account (i just guess the login name) but failed to retrieve it due to the information provided was not sufficient for them to validate my account ownership. Is there any way to find/get my microsoft account with my MSID? Or can use my gmail account as microsoft account?


*Personal Information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy*

Answer
Answer

Hi, Yashu!

Thanks for the information provided via Private Message. After checking your account details, we ask you to perform the following actions on your Certification Profile to complete the necessary alignment to use your MCID.

  

Please follow the steps below update your Email, this procedure is called Migration.

  

  • Open your Microsoft Edge Browser and begin a Microsoft Edge InPrivate browsing session by pressing the key combination Ctrl + Shift + N. 

  

  

  • Sign in with the Microsoft Email Account that you want to use in your Microsoft's Certification Profile. 

  

  • If you are shown an error message, please select the option “MCP HOME” which will direct you to Your Dashboard. You can then copy and paste the same link into the search bar on step. 

Image  

  

After completing these steps, the Migration screen should come up. The website should look like this: 

ImageFor personal information protection reasons, you will find these credentials in the Private Message.   

Then, please follow the next steps to Connect your MS Learn to the Certification profile:

  1. Click on the Learn profile photo avatar and select Profile from the drop-down menu.

  2. Select Credentials from the menu inside your profile.

  3. Select the tab Certifications.

  4. Click the “Connect certification profile” button on the certifications page.

Please let us know if after the procedure, your account works properly, and you are able to see your certificates.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after two business days. 

Kind regards,

Franklin Torres
Microsoft Community Support
Support Hours: Monday to Friday 7:30-17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Last updated October 12, 2024 Views 220 Applies to: