Hi Patricia,
Thank you for contacting the Microsoft Community.
I value your time and effort in bringing this matter to our attention, I am very much aware of the assistance you need as I know that you received an email with the missing voucher code from your completed Microsoft Azure Virtual Training Day Event. Allow me to provide you with information to assist you accordingly.
Kindly be advised that we have received multiple reports from other candidates regarding the missing voucher code not being included in the "Thank You Email".
With this, for us to locate and verify your profile, we kindly request you to provide us with the necessary information through the private message that I initiated for us to have this check and review.
Once we receive this, we will have this coordinate with our Support Team to gather for an update for your concern.
To ensure that you are well covered, you may also consider checking the sticky post for more information regarding the MVTD event and the discount voucher.
For future reference, once you already have the voucher kindly follow the steps below on how to redeem the voucher code:
To successfully redeem a voucher, you will register and schedule your exam with Pearson VUE using the standard process.
On the screen where you enter payment and billing information, select "Add Voucher or Promo Code" and follow the on-screen instructions to redeem your voucher.
In addition, you may visit Vouchers and redeeming discounts | Microsoft Learn to keep you guided on redeeming a voucher code.
As my goal is to ensure that I will be able to assist you properly, please let me know if additional information is needed.
I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Message. Thank you.
Best Regards,