How to get 50% voucher code if its not included in the email from MS?

After attending a Microsoft Azure Virtual Training Day, I received an email stating that I am elegible for the 50% off for the examen, however where they put 'Here is your unique voucher code' is blank. How can I get the voucher code?

***Moderator moved this thread from Instructor Led Training on Microsoft Learn / Learning Partner / Course scheduling/registration issues / Other issues*** 
 

Hi Patricia,

Thank you for contacting the Microsoft Community.

I value your time and effort in bringing this matter to our attention, I am very much aware of the assistance you need as I know that you received an email with the missing voucher code from your completed Microsoft Azure Virtual Training Day Event. Allow me to provide you with information to assist you accordingly.

Kindly be advised that we have received multiple reports from other candidates regarding the missing voucher code not being included in the "Thank You Email".

With this, for us to locate and verify your profile, we kindly request you to provide us with the necessary information through the private message that I initiated for us to have this check and review.

Once we receive this, we will have this coordinate with our Support Team to gather for an update for your concern.

To ensure that you are well covered, you may also consider checking the sticky post for more information regarding the MVTD event and the discount voucher.

For future reference, once you already have the voucher kindly follow the steps below on how to redeem the voucher code:

  1. To successfully redeem a voucher, you will register and schedule your exam with Pearson VUE using the standard process.

  2. On the screen where you enter payment and billing information, select "Add Voucher or Promo Code" and follow the on-screen instructions to redeem your voucher.

In addition, you may visit Vouchers and redeeming discounts | Microsoft Learn to keep you guided on redeeming a voucher code.

As my goal is to ensure that I will be able to assist you properly, please let me know if additional information is needed.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Message. Thank you.

Best Regards,

Siti_C2
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Patricia,

I hope you're doing well.

I just wanted to follow up with you to ensure all matters are properly handled. Kindly confirm if you have successfully received the discount you earned from the Microsoft Virtual Training Days event.

Should you require further help or need anything clarified, please don’t hesitate to inform us by providing the necessary details though private message.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind Regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Patricia,

I hope that you are doing great!

To make sure that you are well covered, I am sending you a follow-up response, I just want to know if you need more information about your concern.

Meanwhile, for further assistance needed, kindly provide the necessary information through the private message, to proceed in taking care of your concern.

As my goal is to ensure that I will be able to assist you properly, please let me know if additional information is needed.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Best Regards,

Siti_C2
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Patricia,

We have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

 

Warm Regards, 

Siti_C2
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated June 25, 2024 Views 85 Applies to: