How to get MC ID and Access code for the AZ-900 exam I have completed on ************

Hi, Divya.

Thank you for reaching out the Microsoft´s Community.

We understand you want to know about your Microsoft Certification Profile and will be happy to assist you as soon as we can.

In this case, to have access to your account we recommend you use the following option: Recover your account or you can contact the Accounts and Billing Department by calling 1-800-642-7676 in the US.

We have opened a Private Message where we have requested information related to your Certification Profile to continue with the process.

To use the Private Message Feature please look at the right side of the page and click the icon seen in the image below:

We look forward to your response. In case we do not receive a response within two business days, the thread will be concluded, once concluded you will not be able to reply through either channel.

Kind regards,

Hi, Divya.

After checking your account, we started the Email change process. This process will help us to show your certificates and associate your account with the email address that you want to associate with.

Please keep in mind that personal email is required when you are accessing the Microsoft Certified Professional platform, and scheduling Certification Exams, not a partner or organization Email address.

Please keep in mind that the Certification Profile must be associated with a personal email account. We highly recommend public domains such as Gmail, Hotmail, Yahoo…This way we can be sure that there will be no problem to connect it to MS Learn and see the certifications: connect one Learn profile to your Certification profile. However, since you mentioned that the email account that you used to complete the migration steps is a personal account, the system might accept it as well.

Follow the steps below to change your Email with this procedure called Migration. 

• Open your Microsoft Edge Browser and begin a Microsoft Edge InPrivate browsing session by pressing the key combination Ctrl + Shift + N. 

• Copy and paste this link into the private window’s address bar: https://mcp.microsoft.com/mcp/home/migrate 

• Sign in with the Microsoft Email Account that you want to use in your Microsoft's Certification Profile. 

• If you are shown an error message, please select the option “MCP HOME” which will direct you to Your Dashboard. You can then copy and paste the same link into the search bar on step. IMAGE 

• Once you are on Your Dashboard, please copy and paste this link https://mcp.microsoft.com/mcp/home/migrate  on the same tab you are working on.  

After completing these steps, the Migration screen should come up. The website should look like this: IMAGE

It will ask you for these details:

• MCID:  

• Access Code:  

To protect personal information, these credentials are provided via Private Message.   

Please let us know if it works, we will be waiting for your confirmation.  

Keep in mind that if no response is received, this case will be closed and locked after two business days. 

Wishes, 

Hi, Divya.

We hope you are having an enjoyable day. Thank you in advance for your patience and understanding, 

We have not been able to get a hold of you and we will have to proceed with the closure and locking of this Forum.

You are important to us and that is why we want to invite you to please contact us again if any questions or issues arise. You can easily do so by posting a new question.  

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and look.

Please keep in mind that once this case has been locked and closed, you cannot reply on either open channel.

Best regards,