Hi Alan,
As per design, Microsoft provides certificates per certification, rather than per exam. Each certification may include one or more exams, which you need to complete in order to access and/or download your certificates, not for the
individual exams which you passed.
Note that to obtain the MCSA: Web Applications certification, you need to fulfill the following
certification requirements as shown in the image below:

Since you have successfully passed Exam 70-480, you only need to complete
Exam 70-486: Developing ASP.NET MVC Web Applications to acquire the aforementioned certificate. Only then will you be able to access and/or download the certification from your certification dashboard.
After passing all the prerequisite exams, your new certification status will be recognized by the system within 24 – 48 hours.
In these circumstances, since the certificate feature is not available, your exam badge, transcript, or your exam score report can either be used as an official documentation or proof of that you have passed your exam/s.
On the other hand, as regards to the error encountered when you send your transcript via email, note that our Support and Engineering Teams are aware of the email transcript issue and are still currently investigating and working on a resolution.
In the meantime, the only option is to download your transcript through your dashboard. For your reference, I have resent a copy of your transcript through
private message and email.
If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked
after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please
post a new question.
All the best,