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How to merge two accounts?

I need to merge two MCID's by choosing one as primary. How can I proceed? thanks

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Answer

Hi, Felipe.

Thank you for your patience while we completed your request.

We are glad to inform you that your Certification Profiles have been Merged into your preferred account.

We have shared the credentials to access your Certificates with you through Private Message. Please sign into your Microsoft Learn profile with these credentials and let us know if you find your Certificates, or if you run into any trouble.

If your request has been resolved, please let us know by choosing "Yes" where it says, "Did this solve your problem?" located in the bottom right corner of this post.

If we do not receive a response, the case will be closed and locked after one business day.

Kindly,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Question Info

Last updated September 21, 2022 Views 54 Applies to: