Team,
I have renewed my Azure Data Engineer Associate certification on December 22, 2022. How can I claim my Microsoft branded T-shirt. Please guide.
Thanks,
***Moved from Microsoft Certification / Exams / Discounts/Vouchers/Special Offers / Other***
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Hi Microsoft Support Team,
May I have an update on this please?
Thanks!
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Hello, JaspreetU!
Welcome to Microsoft´s Community.
As we understand from your post, you successfully passed the assessment to renew your Certifications and would like to claim your reward.
As we understand from your post, you want to access your Certification Profile. We will be glad to assist you.
In order for us to be able to provide you with further assistance, we have created a Private Message for you to send us some additional information.
To access this space, please go to the link on the top right corner as shown in the image below. Once you provide this information, we will continue with the proper process.
We are looking forward to your response. If none is received, we will proceed to close and lock the case and private message within two business days.
We hope you have an excellent day,
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Hello, JaspreetU!
We would like to thank you for the information you have provided us with through direct communication.
At the same time, we would like to inform you that our Specialized Team has started working on your case to assist you with your request.
Once we have an update regarding the progress of your case, we will get back to keep you posted. Please keep in mind that it might take 5 business days to provide you with further updates.
Best regards,
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Hello, JaspreetU!
We appreciate your patience and collaboration during this process.
Additionally, we invite you to provide us with a PSR (Problem Steps Recorder), so we can evidence the situation, including the following troubleshooting steps to rule out system related issues:
Make sure to use an up-to-date browser. (e.g. Edge)
Clear cache and cookies (Steps here). Make sure you check Preserve Favorites, website data and check both Temporary Internet Files and Cookies; then click Delete.
On the Delete Browsing History window, make sure to uncheck Preserve Favorites, website data and check both Temporary Internet Files and Cookies; then click Delete.
Allow all third-party cookies through the browser settings.
Please make sure that you have the latest version of the Edge browser or Internet explorer.
Go to Your Dashboard and check if you can share your certification.
Problem Steps Recorder (PSR) is a feature to automatically capture steps on a computer. These steps include a picture of the screen during each select and a text description of the selected areas. You can use the tool to save performed actions, such as repro steps, that can be provided to this support in order to troubleshoot or diagnose an issue.
Please, perform the next steps on your computer to reproduce the problem. You can pause the recording at any time and resume it later.
Select Start Record.
Make sure to use an up-to-date browser. (e.g. Edge)
Clear cache and cookies (Steps here). Make sure you check Preserve Favorites, website data and check both Temporary Internet Files and Cookies; then click Delete.
On the Delete Browsing History window, make sure to uncheck Preserve Favorites, website data and check both Temporary Internet Files and Cookies; then click Delete.
Allow all third-party cookies through the browser settings.
Make sure that you have the latest version of the Edge browser or Internet explorer.
Open your Microsoft Edge Browser and begin a Microsoft Edge InPrivate browsing session by pressing the key combination Ctrl + Shift + N.
Go to Your Dashboard.
Login into your Microsoft’s Certification Profile and attempt to visualize your Certificates, Exams, Transcript, etc. (The email used at the moment to Login should be visible in the PSR)
Select Stop Record.
In the Save As dialog box, type a name for the file, and then select Save.
You will be able to use the PSR following the link specified for your operating system:
Notes:
The file should be sent in Private Message as .zip format.
The tool only collects the last 25 screen shots. If you see the following in your capture, refer to the “To adjust settings” in the section below to increase this value if you need to capture longer than 25 screen shots. Step 1:
These instructions apply to Windows 7 and later versions.
Recorded steps don't capture anything that's typed during the recording. If customer input is important to re-create the issue, you can use the comment feature that's described later in this article to record these kinds of details.
Remember to send the record in .zip format via: Private Messages - Microsoft Community.
Kindly,
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Hello, JaspreetU!
Here at Microsoft Community, we hope this message finds you well.
We would like to give you an update on your case and let you know that you can rest assured that our Specialized Team is working to give you the best solution to the issue you are facing.
We want to thank you so much for your patience.
Have a wonderful day,
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Hello, JaspreetU!
We hope you are having a great day. We highly appreciate your patience during this process.
This is our follow-up message to inform you that our Specialized Team continues working your case.
Additionally, we require to let you know that we have received additional requests on this matter, reason why our response and resolution timeframes have been impacted.
Due to the nature of this case, additional time is necessary to complete the investigation and provide an effective resolution.
As per our customer service policies, we will send you the required follow up message on the next 3 to 5 business days. If we receive any update over the course of this period, rest assured that we will notify you.
In the meantime, this case will remain open.
Best regards,
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Hello, JaspreetU!
We wanted to let you know that our Specialized Team continues working on your case. As soon as we receive an update from them regarding your case, we will give you further updates.
We want to thank you for your patience through this process.
Sincerely,
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Hello, JaspreetU!
At Microsoft Community, we are glad to assist you.
We wanted to let you know that our Specialized Team continues working on your case. As soon as we receive an update from them regarding your case, we will give you further updates.
We want to thank you for your patience through this process.
Sincerely,
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Hello, JaspreetU!
Here at Microsoft Community, we hope this message finds you well.
We would like to let you know that you can rest assured that our Specialized Team is working to give you the best solution to the issue you are facing.
We want to thank you so much for your patience.
Have a wonderful day,
Reported content has been submitted
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Hello, JaspreetU!
We appreciate your patience during this process.
This message is a follow-up to inform you that our Specialized Team continues working your case.
We also want to let you know that our team will be contacting you directly. At this moment we are waiting for their confirmation on when this is going to happen. Rest assured that as soon as we receive news, we will let you know.
In the meantime, will keep this case open.
Wishing you an excellent day,
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