How to Reschedule exam which I couldn't give due to network failure?

Hello Savan,

Hello I have given the details required in private message to you. Waiting for your replies.

Hello Savan,

Thank you for your patience and providing information via private message.

With the information that you provided, I have confirmed on my end that your scheduled AZ-900 exam before was already tagged as no-show. Please be advised that Microsoft has updated its exam no show policy wherein learners who miss any scheduled exams will be charged a "Refundable No-show Exam deposit" in a rolling 180-day period when they schedule their next one.

Hence, the refundable no-show deposit will be reimbursed including tax up to 10 business days after you complete and finish the exam and will depend on your bank's billing cycles. Once completed, it will be issued to the same card used regardless if this is pass or fail as long as you appear at the scheduled exam. 

Moreover, you may follow the steps below to reschedule a new exam: 

You can also contact your exam provider, if you have any further clarifications, as they are the only ones who have real-time access with rescheduling an exam and No-Show Refundable deposit. Please contact their direct support using the link below:     

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.    

Regards,

Hello Savan,

Since we have not received any response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.