How to retrieve my personal account information associated to my MS Certificate ID?

Hello, Navin!

Thank you for contacting Microsoft's Community.  

Based on your inquiry, we understand that you need to retrieve your account. We are happy to help you!

In this case we require more details of your issue to properly assist you; therefore, we opened a Private Message where we have requested information related to your Learn account to verify it and properly assist you. You can find the access to the Private Message, on the top right corner of this screen, as shown in the image below.

 We are looking forward to your information. Just a heads up, remember to only send your private information through private message, in order to protect your data.

If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Kind regards,

Hello  Navin!

Thank you so much for the information provided.

We have received your details and we understand how important it is to receive your certificate. Please attempt the steps provided via private message:

• Private Messages - Microsoft Community

Please let us know the outcome of the process.

If no reply is received within the next 2 business days, we will proceed to close and lock this case, as well as this Private Message thread.

Sincerely,