How to Transfer credits to another Microsoft Account

ello,

I have an App Service running on another Microsoft Account and since I completed two certifications on my current account, can you please transfer the reward credits from my current account to my other one?

My other account is: >removed<

Please let me know if this can be done.

Regards,
>removed<

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Hello, RohanTankala

Thank you for contacting Microsoft's Community.  

We understand you want to know if the remaining credits could be transferred to another Microsoft account, please be advised that we are not able to move credits between accounts. We are able to combine accounts in order to move certifications to another account.

We would like to know if the information provided was useful for you and we can go ahead and close this case or if you need further assistance regarding your Microsoft's Certification Profile.  

If the support solved your request, please indicate “Yes” to the question Did this solve your issue?” shown below and the case will be concluded. By answering this question, you are providing valuable feedback, so that other Learners can benefit from this certification program. 

If we do not receive a response, the thread will be concluded within one business day. 

Wishing you all the best,

María Salazar
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello Maria,

I was already able to combine both my accounts in a previous ticket.

Can you please confirm if I have any reward credits from completing the two certifications and if I can automatically use them for my App Service which I have running on Microsoft Azure.

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Hello, RohanTankala

Thank you for your reply.

Please note that we have limited access regarding credits from completing courses, since we only handle issues related with your certification profile. We invite you to visit the following, to be assisted properly with our correct team: Microsoft Certified Trainer - Training, Certification, and Program Support.

We would like to know if the information provided was useful for you and we can go ahead and close this case or if you need further assistance regarding your Microsoft's Certification Profile.  

If the support solved your request, please indicate “Yes” to the question Did this solve your issue?” shown below and the case will be concluded. By answering this question, you are providing valuable feedback, so that other Learners can benefit from this certification program. 

If we do not receive a response, the thread will be concluded within one business day. 

Wishing you all the best,

María Salazar
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, RohanTankala.

 

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you will not be able to reply over this channel.  

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to reach out to us If you need further assistance in regards of your Microsoft’s Certification Profile, you can also easily do so by posting a New Question

We wish we could be of more help, but if any additional assistance is needed, we will be happy to look. 

 

Sincerely,

María Salazar
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Last updated April 14, 2025 Views 1,645 Applies to: