I am trying to create Microsoft Certificate Account and while entering my phone number, it gives me "Invalid Number" error. If my phone number is USA based 123-456-7890, how should i enter it?

Let's assume my phone number is 1234567890. I have provided 123 as my area code and the whole number 1234567890 along with country code as +1 1234567890. I also tried 123-456-7890. I tried with an alternative number too. It gives me an error - "Enter valid phone number"

Please help.

Hello Priya,

Thank you for contacting Microsoft's Community.

As we understand you have not been able to create your Certification profile due to an issue with your phone number.

Please try filling in your phone number like this:

  • AREA CODE: +1 123 NUMBER: 456-7890

 

Please let us know if this works or if you have any other questions. If the assistance given solved your request, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked in the next two business days. 

 

Wishing you the best,

Nicole Rendon.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST. (Except US Public Holidays)
Estimated Response Time: Within 2 Business Day.

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Hello Priya,

  

We have not been able to get a hold of you and we will have to proceed with the closure and locking of this Forum. We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please contact us again if any questions or issues arise. You can easily do so by posting a new question.

 

Please note that once the Thread has been locked and closed, you cannot reply. We wish we could be of more help, but if any additional assistance is needed, we will be happy to assist.  

 

Best wishes,

Nicole Rendon.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST. (Except US Public Holidays)
Estimated Response Time: Within 2 Business Day.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Last updated December 8, 2022 Views 21 Applies to: