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I am unable to book the slot please verify me as a student

Hello Support,

Thank you so much, I am not been able to verify my student account *** Email address is removed for privacy *** - it says

Your email account has already been used for verification this year. If you think this is an error, please contact Support.

How do I access student discounts for Microsoft Azure exams? I need to book exams

Hi Mandati,

Thank you for contacting the Microsoft Community.

I have checked your thread history and knowing this has not been resolved concerns me greatly. Let me provide further assistance regarding this.

To identify yourself as a student in your certification profile, please be guided by the following:

  • Please sign into Microsoft Learn with your personal Microsoft account and select "student" as the role in your profile. 

  • Next, follow the steps on the Student discounts | Microsoft Learn page to complete your profile.

  • Note that academic pricing on Microsoft Certification examinations is available in most countries and regions, except for India and China.

Moreover, please share with me a step-by-step screenshot of the issue using PSR (Problem Steps Recorder) from the sign-in page until it shows the error. You can safely send it in via the private message I initiated, along with the other requested details, so I can properly address the issue. 
 
I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

 
Kind regards,

Destiny_C
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Mandati,

I hope you are doing well.

I would love to get an update on our on-going case. Please confirm if further assistance is needed so that I can be of additional help if necessary.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question. 
 
Regards,

Destiny_C
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Mandati,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question. 

Regards, 

Destiny_C
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback.

 
 

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Last updated May 31, 2023 Views 29 Applies to: