I am unable to claim the discount of the certification DA-100 exam

Hi Team

I am unable to claim the discount of my certification while I have the mail from microsoft to claim the certificate discount . could you please suggest how can I get the discount ?

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Answer
Answer

Hi dev15,

 

Our engineering team are currently aware of the issue in claiming the discount for Ignite Cloud Skills Challenge March 2021. You may refer to this sticky post.

 

Learners who faced issue redeeming/claiming their discounts may try the steps below:

 

  • Sign-out from the browser

  • Clear cache and Delete cookies. Restart your browser session

  • Use an "InPrivate/Incognito" browser session or try on a different browser

  • Allow all third party cookies through the browser settings

  • If you are using a work computer, you may try personal machine to ensure that there will be no restriction

  • On the Exam Discount page, enter the email address in all lower case letters and “Check for Eligibility”

 

You may also follow the steps from this link: Microsoft Ignite Cloud Skills Challenge 2021: Free Certification Exam

In the event that you are still unable to view the discount, please provide us with a complete PSR (Problem Steps Recorder) showing the steps above until it shows no discount and attach it via private message so we can forward this to our Support team for investigation. Also include the confirmation email for completing the event.

 

You may refer on the image below to access private message:

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

Jammie_E
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info


Last updated April 16, 2021 Views 20 Applies to: