Microsoft Credentials support is now available through our new web form. 👉https://aka.ms/credentialssupport
July 3, 2025
Microsoft Credentials Support Has Moved!
Microsoft Credentials support is now available through our new web form. 👉https://aka.ms/credentialssupport
I am unable to find my purchased online exam on Microsoft Certification dashboard
Report abuse
Thank you.
Reported content has been submitted
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi Suraj,
Thank you for your reply.
I am 100% sure that the money has been debited from my account. And I have received a confirmation email informing me that my appointment for the exam has been successful. But as I mentioned, I just cannot find any option could help me to view my purchased online exam so that I am able to make sure I can take my exam without any issue.
Regards,
Yuyang
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi Yuyang123,
Thank you for posting your query.
I have initiated a private message, Please provide us with the requested details.
Regards
Suraj
Working Days: Mon-Fri
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated October 31, 2022 Views 47 Applies to: