I am unable to login My Pearson OnVUE account for exam.

Hi Vaibhav,

Thank you for contacting the Microsoft Community. 

It appears that an unexpected error occurred while doing a system test in preparation for your exam. Let me help you route your concern to the right support who can assist in eliminating this issue.

I looked for effective solutions to troubleshoot this issue and found that the best course of action is to follow the suggestions made by Pearson VUE below:

1. The unreliable internet connections (e.g., wireless networks, hotels, VPNs, mobile hotspots) may interrupt connectivity. If possible, you should use a personal laptop with a wired, ethernet connection. 

2. Thoroughly review these technical requirements to ensure your system is compatible with the OnVUE online testing software. 

3. Run a system test. 

Additionally, I would also recommend you to contact your exam delivery provider as any technical issues before, during and after the online exam must be reported to them. Kindly include the details of what you have experienced. This would help them to take the proper action and give further instruction on how you can successfully take your exam.

You can find their contact information by clicking the link below:  

Rest assured that the Pearson VUE team will take good care of your issue and a solution will be provided.

As always, if you have any further issues about accessing Microsoft Certification profile/benefits and assistance needed in exam registration, please do not hesitate to contact us by hitting a reply on this thread and we will gladly assist you.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. If the resolution provided did not resolve the issue, please post a new question.