I can not see my claimed discount for PL 900 test

Hi,

A couple of weeks ago I was eligible for the free cost PL-900 exam because of completing Microsoft Power Platform Virtual Training Day. Since I attended that event by my work email, I linked that email with my profile email in the exam discount section of my dashboard. Then that discount was available to me. The problem is that today when I tried to add another exam discount claim, which I attended by profile email, the link between my work email and profile email was broken. As a result, the PL-900 exam discount is no longer available to me.

Please let me know how can I access it again.

best regards,

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Hello SEYED,

Thank you for bringing this to our attention.

Please be advised that our Engineering team has detected an issue in claiming exam discounts for Ignite Cloud Skills Challenge March 2021 and Virtual Training Days. You may refer to this sticky post for additional information.

 

Rest assured that our Engineering team is already working on this concern in high priority. Please stay tuned and subscribe to the sticky post to receive updates.

 

We will also keep the case open and follow up with you once the issue is resolved or if we receive any update.

 

Thank you,

Krixtne_Mndz
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Hello SEYED,

 

I hope you are doing well.

Regarding the issue that was raised in claiming exam discount, please try it again.

If you are still unable to see your exam discount, please send us the PSR (Problem Steps Recorder)  of the incident starting from the sign in page until you reach the error page along with the requested details through private message so we can escalate it to our Support team. (please make sure to capture all steps above including the troubleshooting steps done in the PSR).

 

Click the image as shown below to access the private message.

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

Krixtne_Mndz
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Hello SEYED,

               

We have not received any update from you. This case will now be locked. If you need further assistance, post a new question.

 

Best regards,

Krixtne_Mndz
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info

Last updated April 14, 2021 Views 30 Applies to: