I cannot retrieve my certificate for Certification Exam 70-270, can you help?

Hello, Pier.

Thank you for contacting Microsoft’s Community.

We understand that you will like to transfer your Microsoft Certifications to your personal Account. 

To be able to provide you with further assistance, we have created a Private Message for you to send us some additional information.

You can access by going to the link on the top right corner as shown in the image below:

Once you provide this information, we will continue with the proper process.

We are looking forward to your response. If no response is received, we will proceed to close and lock the case and private message within two business days.

Best regards,

Hello, Pier.

We send you a Message on the Private Message tab.

Please Check your Private Message here.

best regards,

Hello, Pier.

Thank you for reaching out to Microsoft Community. 

We want to thank you for the information you kindly provided over direct communication, it is well appreciated.

After verifying the information you actively provided, we did some internal processes and the updates on your account were successfully made.

Please let us know if there is anything else we can do for you. If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of this post. This will let us know if your support experience has been great or how we can improve it. In case we do not receive a response, it will be closed and locked after one business day. 

Have an excellent day,

Hello, Pier.

We have not been able to get a hold of you and we will have to proceed with the closure and lock of this Forum.

We know that your inquiry might not be resolved yet, but you are very important to us and that is why we want to invite you to please reach us again if any questions or issues arise. You can easily do so by posting a new question.  

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

Please keep in mind that once this case has been locked and closed, you cannot reply in either opened channel.

Best regards,