I cannot see my certificate and badge on my dash board and that is severly needed . microsoft certification id : >removed<

Hello Jaya.

Thank you for your patience.

My name is Beatriz, and I will be taking ownership of your case.

Please know that we were able to locate your Account and it needs to be migrated. This process will help us update your Profile and let you access your Account using your preferred email so you can connect it to Learn.

1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

2. Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

3. Access with the email provided over Private Message.

4. If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar.

5. After you have followed the previous link, it will open a new window to Your Dashboard.

6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate.

7. After pasting the URL and clicking on enter, please fill in the fields MC ID and Access code.

8. Fill in the fields with the following information:

    

   -         MCID:

   -         Access Code:

    

To protect personal information, these credentials are provided via Private Message. 

If the assistance provided solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below. Remember your feedback is important to improve our service. In case we do not receive a response, the thread will be closed and locked after one business day.

We will be attentive to your comments.

Best regards,