I cannot see my MS-102 Certification even though I passed my exam a week ago

Hello, My name is *Removed* (*Removed* MCID:*Removed*). I *Removed* gave the MS-102 exam and cleared it successfully but I can't see my certificate on the MS Learn website even though I see that I have passed the exam. Do you know why?

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Answer
Answer

Hello, Vasu.

Thanks for your response via Private Message.

Take into account that exams and certifications are different entities.

MS-102 is an exam that is part of the requirements to achieve the certification Microsoft 365 Certified: Administrator Expert.

Please take into account that to achieve this certification, candidates must pass the following exam:

And achieve one (1) of the following certifications:

Here is a visual explanation of the path:

Image

There is no way to generate a certification without meeting the requirements stablished in the Certification Path. Please note that these requirements are necessary for all certifications according to the certifications' guidelines (Certification process overview | Microsoft Learn).


Please remember that after completing the mentioned path, the certification will be available within the next 48 hours.

If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of the thread. This will let us know if your support experience has been great or how we can improve it. 

In case we do not receive a response, the thread will be closed and locked after one business day.

Best regards,

Franklin Torres
Microsoft Community Support
Support Hours: Monday to Friday 7:30-17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Question Info


Last updated February 9, 2024 Views 31 Applies to: