I Did Not Receive My Credly Badge from Shadow Hunter Event

Hello, Chris!

Thanks for getting in touch with Microsoft Community.

As we understand from your post, you have not received your Badge after attending the Shadow Hunter event.

Please keep in mind that the team that you have reached is Microsoft Certification Program that handles inquiries related to exams and certifications taken from the Learning Site.

Taking this into consideration, we invite you to contact with the correct support, you can contact them by clicking on this link: Shadow Hunter (microsoft.com).

Partner Center (microsoft.com).

We hope this information is helpful.

We look forward to hearing from you. If we do not receive a response, the case will be closed and locked after one business day.

Wishing you an excellent week,

Hello Xilena,

In the first link provided [ https://partner.microsoft.com/en-us/asset/collection/shadow-hunter#/ Shadow Hunter (microsoft.com) ], where am I suppose to contact them? All I can see are the Shadow Hunter contents and for the partner center link [ https://partner.microsoft.com/en-US/support/?stage=1 Partner Center (microsoft.com)], which category would I put it under when I am missing a badge? I am unsure as to which one I was supposed to put under "category". Hope to hear from you soon.

Thank you,
Chris

Hello, Chris!

We hope this message finds you well.

As we have mentioned, the Microsoft Certification Program only handles inquiries related to exams and certifications taken from the Learning Site. With that said, we suggest you contact the Partner Support using any of the categories. Also, contact the Credly Support, we can assure you they will provide you with accurate answers to this inquiry.

We hope this information helps you.

If there is anything else that we can do for you, let us know. If we do not receive a response, the case will be closed and locked after one business day.

Sincerely,

Hello Xilena,

Thank you for your time and efforts in helping me out. I will continue to try and get in contact with other microsoft departments as well as Credly themselves. I appreciate it.

Sincerely,
Chris

Hello, Chris.

Thank you for your resolution confirmation.

You are important to us, and we strive to give you the best assistance any time you need us.

We will proceed to close this case, however, if you need us again, please do not hesitate to contact us back (Here). We will be happy to help you out.

Please note that once the case has been closed and locked, you will not be able to reply.

Best wishes,