I Didn't recive my AI-900 certification even after ******

Hello Ahmed Mohamed Elsayed Mohamed

Thank you for communicating with Microsoft's support.

Based on your inquiry, we understand your "Microsoft Certified: Azure AI Fundamentals" earned with Certiport as the exam provider is not being displayed on your Microsoft Learn profile. We will be glad to provide the corresponding information about it.

Please be aware, your Microsoft certification progress completed by passing exams with Certiport can only be managed through the Certiport portal. For this reason, it is currently not possible to have any certification progress completed in Certiport visible in MS Learn.

Our Microsoft Credentials team is actively working to enhance the integration of Certiport and Microsoft credentials records.

Currently, certifications earned through Certiport cannot be reflected in Microsoft Learn profiles or merged with Microsoft Learn content. This limitation is temporary and part of the ongoing improvement process.

In the meantime, we recommend you access to your certificate via Certiport using the following link: Print certificates and score reports :: Become a test center :: Educator resources :: Certiport (pearsonvue.com)

If you don't have access to the certificate or it is no longer reflected in the Certiport portal, it is necessary to contact Certiport support so they can help you with the access to get your certificate:

• Support :: Certiport (pearsonvue.com)

We appreciate your understanding of this situation. Thank you again for your patience.

This being confirmed, for the moment there are no actions pending from our end. We are sorry for any inconvenience caused.

Please let us know if there is anything else we can do for you. In case we do not receive a response, this case will be closed and locked after one business day.

Have a wonderful day,

Hello, Ahmed Mohamed Elsayed Mohamed

We hope you are having a wonderful day

We would like to know if the information provided solved your inquiry or if you need to double check further information. Otherwise, we will proceed to close and lock the case the next business day.

Kind regards,

Hello, Ahmed Mohamed Elsayed Mohamed

We hope this message finds you well!

We wish we could be of more help. However, since we did not receive further replies from your end, we require closing and locking this case.

If the resolution provided did not fix the issue or answer your inquiry, we invite you to post a new question. We will be ready to receive your request and continue assisting you.

Kind regards,