I don't have any last name, what should I mention in mandatory fields.

Hi ArunimaPandey,

Since you’ve mention that you only use your First name on your Government ID’s, I will go ahead and replace your last name to (_). This is to follow the agreement between Pearson VUE and Microsoft last December 6, 2019.

To get started, please respond through the private message I have initiated requesting for information to locate and verify your profile. Please click the photo below to see this option.

Your Pearson VUE profile information will be updated within 24 – 48 hours once your name is updated on our end

I look forward to your response.

Please note that if no response has been received after two business days, the case will be closed and locked.

Thank you,

Hi ArunimaPandey,

We haven’t received any response from you today. We’ll keep the case open and provide you an update on the next business day.

Regards,

Hi Jeffrey,

Thankyou for your response.! Actually Yesterday I updated my first name and last name both as Arunima. Now when I am trying to change it, its is not allowing me. 

Can you help me changing my last name to _ please.

Hi ArunimaPandey,

I will be more than glad to assist you in updating your Microsoft Certification profile name.

To proceed, please fill out the requested information on the initiated private message.

I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked. Thank you.

Best regards,

Hi ArunimaPandey,

We haven’t received any response from you today. We’ll keep the case open and provide you an update on the next business day.

Best regards,

Hi ArunimaPandey,

Glad to inform you that I have successfully updated your last name as per your request.

To view the changes, please access your profile at the Microsoft Certification Dashboard and log in with your Microsoft Account and password.  

Your profile information in Pearson VUE database will be updated within 24 – 48 hours. Please allot this time before you register for another exam.   

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If your inquiry was not fully resolved, please post a new question so we may continue in assisting you.

Best regards,

Hi ArunimaPandey,

We would like to know if the resolution provided resolved the issue. Please let us know if additional assistance is needed. Otherwise, we’ll proceed in closing and locking the case within two business days.

Best regards,

Hi ArunimaPandey,

We would like to hear back from you to ensure that your concern has been resolved. If no response is received, we'll proceed in closing the case on the next business day.

Regards,

Hi ArunimaPandey,

Since we have not received a response from you, we’ll proceed in closing and locking the case. If the resolution provided did not resolve the issue, please post a new question. If your inquiry was not fully resolved, please post a new question so we may continue in assisting you.

Regards,