I finished microsoft azure ai fundamentals exam and i got a badge through credly and i accepted it but im unable to download my certification

Hello Rakesh!

Thank you for contacting Microsoft's Community. 

Based on your inquiry, we understand you have passed the Azure AI Fundamentals exam; however, your certificate is not visible on your Profile. We will be happy to help you.

We have initiated a Private Message where we will request further information about your account to complete the evaluation process. You can access this private message on the top right corner of this page, as shown in the image below: 

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.

We would be grateful for your response. In case we do not receive an answer within two business days, the thread will be closed and locked, and you will not be able to reply through either channel.

Kindly,

Hello Rakesh!

Hope you are doing well.

We are waiting for your response. We would like to know if the resolution provided solved your inquiry and if additional assistance is needed. Otherwise, we will proceed to close and lock the case within one business day.

Kindly,

Hello Rakesh!

Hope you are doing well.

We are waiting for your response. We would like to know if the resolution provided solved your inquiry and if additional assistance is needed. Otherwise, we will proceed to close and lock the case on the next business day.

Kindly,

Hello Rakesh!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Kindly,