When I tried to link my personal account, which has my credentials, with my work account, I got the following error: "Your linking attempt failed. As per Microsoft policy, you must wait 30 days between linking your personal account to another partner account. You can try again on or after July 16,2025." I need my credentials to be visible to my employer. How can I link my accounts so that my employer, who is a Microsoft partner, can see my certifications?
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I got an error when I tried to link my accounts.
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Hello Anna,
Thank you for contacting Microsoft's Community.
As we understand, you have not been able to link your personal MS Learn profile to MS Partners.
In this case, please contact the support team for MS Partners. Therefore, kindly follow this link: Partner Center, to submit your issue.
For more information about MS Partners:
Please bear in mind that on this support forums we only have tools for support within the MS Learn platform.
If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after two business days.
Best Wishes!
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
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Hello Anna,
We would like to know if the resolution provided solved your inquiry and if additional assistance is needed. Otherwise, we will proceed to close and lock the case within the next business day.
Best wishes!
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Hello Anna,
Since we have not received a response from you, we will proceed to close and lock this case. If the resolution provided did not resolve the issue, please post a new question, and we will be happy to help. Please note that once the Thread has been locked and closed, you cannot reply.
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Last updated June 19, 2025 Views 12 Applies to: