I have Microsoft certification id but i cant seem to find the linked account to download my certificate , i have checked all my mails but couldn't find it. Could you pls help me regarding this ?
I have certification id but can't find the linked microsoft account to it , what should i do ?
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Hi, Kashyapa!
Welcome to Microsoft´s Community.
As we understand, you need help to change the Microsoft Account associated with your Certification Profile in order to retrieve your certifications; we will gladly assist.
To provide you with further assistance, we have opened a Private Message where we have requested information related to your Certification Profile in order to verify it and address the request accordingly. You can access the conversation by clicking on the icon located on the top right corner of this page, it looks like this:
Please send this information only through the Private Message, for your own security.
We look forward to your response. In case we do not receive an answer within two business days the thread will be closed and locked, and you will not be able to reply through either channel.
Hope you have a nice day,
Microsoft Community Support
Support Hours: Monday to Friday 7:30-17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
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Hello, Kashyapa.
We hope everything is going well for you.
Unfortunately, we did not get an answer from you within the expected time frame. Hence, we will proceed to close and lock this case. Please note that once this thread has been closed and locked, you cannot reply over this channel.
If you need further assistance regarding your Microsoft’s Certification Profile, you can easily reach out to us by posting a New Question.
Wish you the best,
Microsoft Community Support
Support Hours: Monday to Friday 7:30-17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day
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Sorry this didn't help.
Great! Thanks for your feedback.
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Question Info
Last updated May 22, 2024 Views 14 Applies to: