I have completed AI 102 certifications recently but not able to find certificate in my credentials.

Hello Marmoto!

Thank you for contacting Microsoft's Community. 

Based on your inquiry, we understand you have passed the AI-102 exam; however, your certificate is not visible on your Profile. We will be happy to help you.

We have initiated a Private Message where we will request further information about your account to complete the evaluation process. You can access this private message on the top right corner of this page, as shown in the image below: 

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.

We would be grateful for your response. In case we do not receive an answer within two business days, the thread will be closed and locked, and you will not be able to reply through either channel.

Kindly,

Hello Marmoto!

Here are the steps to follow in order to start the migration process.

This process will help us update your profile and to have all your Exams and Certifications under your current credentials.

1. Open your Microsoft Edge Browser and begin a Microsoft Edge InPrivate browsing session by pressing the key combination Ctrl + Shift + N.

2. Copy and paste this link into the private window’s address bar: https://mcp.microsoft.com/mcp/home/migrate

3. Access using a new personal Microsoft account. Please use your desired Microsoft account in this step, as the account used here will be associated with your Certification Profile.

4. If you are shown an error message, please select the option "MCP Home."

5. After you have selected the option "MCP Home," it is possible that you are being asked to log in again. Please proceed with the same MSA you used on Step 3. You will be taken to MS Learn. After this, please paste again the following URL on your browser search bar:

https://mcp.microsoft.com/mcp/home/migrate

6. After pasting the URL and pressing enter, you will see this website. Please fill in the blank fields with the MCID and Access Code that we shared with you via Private Message.

To protect personal information, these credentials are provided via Private Message.

In case we do not receive a response, the thread will be closed and locked after two business days.

Kindly,

Hello Marmoto!

We appreciate your confirmation.

This case will now be closed and locked.

If you have another inquiry, you can let us know by posting a New Question/Entry, and we will be happy to take a jump and help you with your concern related to Microsoft Certified Professional.

We invite you to visit the following link to learn more about the Microsoft Certified Professional Program (Aligning accounts between Certification Profile and Learn Profile | Microsoft Docs) By linking your Microsoft Certification Profile with Microsoft Learn, you have access to free training modules and learning paths to help you prepare for future certifications, as well as having access to the Renewal Assessments for your achieved Role-Based Certificates.

Please keep in mind once locked and closed you will not be able to respond over this channel.

Kindly,