I have lost my MTA

Hello, Daniel!

Welcome to Microsoft´s Training Support Forums, we love having active Learners like you. 

We hope you are doing great. 

As we understand, you would like to retrieve your Certification hold in your Certiport account, which you have not accessed anymore.

Please know that to recover access to your Certiport account, it is necessary you contact our Exam Provider, since only they can have access to the credentials and details of the Certiport accounts.

On the other hand, remember that you can also visualize your Certifications by accessing Your Dashboard platform, you just need to type your email address and password set for your MC Profile.

In case you do not have access to Your Dashboard or your Certificate is not shown from our Learning website, please share the information we requested over the Private Message section we have initiated.

Once we receive this information, we will be pleased to proceed with the proper process. Please bear in mind that if we do not receive any response within two business days, the thread will be closed and locked.

We are attentive to your response,

Vannesa Albarracín. 

Microsoft Certified Professional Services Center 

Hello, Daniel!

We are glad you reached Microsoft´s Training Support Forums. 

We hope you are doing great. 

We have not been able to get a hold of you and we will now proceed with the closure and lock of this Forum. We know that your inquiry might not be resolved yet, but you are very important to us and that is why we want to invite you to please reach us again if any questions or issues arise. You can easily do so by posting a new question/entry. We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look. 

Kind regards, 

Vannesa Albarracín. 

Microsoft Certified Professional Services Center