I have scheduled the AI-900 exam. Currently, I possess an Aadhar card

Hello Sumedh4.

Thank you for contacting Microsoft's Community.

We would like to inform you that we moved your thread based on the information you have provided from Microsoft Credentials / Certifications / Certificates / Other to Microsoft Credentials / Exams / Exam Providers/Testing Centers / Pearson Vue.

An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.

Kind regards,

Hi Sumedh4,

Thank you for contacting the Microsoft Community.

I know how significant it is for you to reschedule your exam since you encountered an ID issue, as this is an opportunity for you to successfully showcase your expertise. Now I am aware of the issue, rest assured that I will provide the needed information to proceed.

For further assistance and recommendation, I highly recommend contacting Pearson VUE support team as they are responsible for supporting assistance with the status of your exam and any issues (applicable for system issues as well) encountered before, during, and after the exam, since they are the one who can modify and have visibility for the available slots/dates. (They typically respond within 3-5 business)

If you did not receive any updates or responses from the Pearson VUE support team regarding your issue, kindly provide me with your case ID to the private message I have initiated along with the requested information so I can follow up on your behalf and provide you an update.

Note: Please be advised that if you are unable to take the exam it will be tagged as "No show". This means you will need to schedule a new exam appointment as it will be considered as new registration, and a regular fee will apply.

Regarding the Aadhar card submission, please note that Pearson Vue does not accept older Aadhar cards with a white background. For reference, you can find a sample of the accepted Aadhaar Card in the image below:

Additionally, for more information on accepted IDs, you can refer to thePearson VUE Online Testing Guide or Microsoft OnVUE exam information // Pearson VUE. Moreover, candidates must present an original form of ID, with no photocopies or digital IDs accepted. IDs must be in PVC format, as Pearson Vue cannot accept restricted IDs prohibited by law from being photocopied, digitized, or captured on camera for identification during online testing.

Furthermore, upon checking the Pearson VUE ID Policy page, it's essential that the ID contains your first and last name, a recent recognizable photo, and your signature.

I hope this information helps. If you have any other questions or if you still need further assistance from our end, please let me know.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Best regards,

Hi Sumedh4,

I hope all is well with you.

I just want to follow up with you if you still need further assistance from our end. If so, kindly provide me with your case ID to the private message I have initiated along with the requested information so I can follow up on your behalf and provide you an update.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Best regards,

Hi Sumedh4,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.