I have two Microsoft certification id's

I have two Microsoft certification id's and i need to renew one of my certifications when i logon it takes me to the wrong Microsoft certification id's and i cannot see my certifications and i cannot renew. How do i merge the two Microsoft certification id's together - i am assuming they are both using the same email address - could you check for me please.

Answer
Answer

Hi, maccatyla.

Thank you for contacting the Microsoft community.

As we understand from your post, you would like to Merge your Certification Profiles. We are happy to help!

To properly assist you, we have sent you a Private Message requesting more information. Keep in mind that this is a public forum, so it would be best not to share any personal information outside of the Private Message.

To use the Private Message feature, please look at the right side of the page and click the icon seen in the image below:

Image

We are looking forward to your response. If we do not receive a response, the case will be closed and locked after two business days.

Sincerely,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Last updated January 22, 2024 Views 70 Applies to: