I made payment for NMC voucher but I saw ERROR message after my account has been debited

I was buying a voucher as a guest, I inputted everything including payment details and I was debited 83 pounds for a global NMC voucher. I waited to complete the request and what I got was ERROR. I wrote a mail to Mindhub customer service since ***Removed*** after the incident but I have still not received a response and my payment was successful. I don't have order number and there is nothing I will use to track the order 😔. What should I do?

***Personal information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy.*** 

Answer
Answer

Hi Faith,

We have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Kind Regards,

Siti_C2
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 19, 2024 Views 87 Applies to: