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I need to access My Old MCP and MCDBA Certificate .

Dear Microsoft,



Please I need to access my Old MCP and MCDBA Certificate. And I also want to put them in the same Profile with my current one.

Currently I can access my Microsoft 365 Certification via Credly.



Regard

Answer
Answer

Hi Danjuma.

Thank you for your collaboration throughout this process.

We are glad to inform you that all your Certification Profiles have been Merged together.

Since the remaining Profile is not associated with your preferred Microsoft account, we have shared with you the credentials required to complete the Migration process again via Private Message.

This time, please sign in with your desired account in Step 3, as the account used in this step will be associated with your Certification Profile.

Once you complete the Migration, please sign into Microsoft Learn using your new account and let us know if you can connect your Certification Profile and access your Certificates.

If your request has been resolved, please let us know by choosing "Yes" where it says, "Did this solve your problem?" located in the bottom right corner of this post.

If we do not receive a response, the thread will be closed and locked after one business day.

Kind regards,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Question Info

Last updated September 1, 2022 Views 22 Applies to: