In rescheduling your exam, you will need to cancel the existing scheduled exam first and await for 24-36 hours before you may reschedule your exam as per your availability.
I would also recommend contacting the testing center for assistance with rescheduling. If this was scheduled through
PearsonVue, you may reach out their phone number below for assistance in rescheduling the exam:
Contact: 855-542-6924, +1-952-905-7472 (toll)
https://home.pearsonvue.com/microsoft/contact
While for
PSI, you may create a ticket from this
link. For immediate response from PSI Candidate Care telephone numbers please contact:
US/Canada (toll free): 855.340.3887
US/Toll number for International Callers: 858.875.3686
If this solves your problem, please indicate “Yes” to the question. If your inquiry was not fully resolved,
please post a new question so we may continue in assisting you. This case will now be closed and locked.
Regards,