I passed MB-910 - Microsoft Dynamics 365 Fundamentals via PearsonVUE, but have receieved no confirmation email nor can i see it on credentials section of mirosoft learn?

Hi Faisal.

Welcome to Microsoft’s Community.

We understand that you passed Exam MB-910 but you have not received your Certificate. We will gladly assist.

If you remember any other emails that may have been used to start / complete exam registrations in the past, we suggest using those emails to access MS Learn and check if your information is visible.

See below some tips to retrieve other unexpected emails:

• Check your browser navigation history and your saved passwords

• Check all possible emails.

To access the Profile, follow these steps:

1. Clear your browser’s cached data and cookies.

2. Use InPrivate browsing with Microsoft Edge.

3. Sign in to Microsoft Learn.

4. Log in from all the emails you may have used during the registration process.

In case this does not work for you, we have started a Private Message where we will request some details about your account to complete a validation process. You can access it from the link below:

 Private Messages - Microsoft Community

We will be very attentive to your response, if no response is received, the case will be closed and locked after two business days.

Best regards, 

Okay thanks I realised it was on my work email adress, which is a bit strange as I used my home one while booking the exam. Thanks for the help and answer

Hi Faisal.

Thank you for the resolution confirmation.

We are glad to know that you were able to locate your Certificate.

We will proceed to close this case, however, if by any chance you need us again, please do not hesitate to contact us back by posting a new question. We will be happy to help out.

Please note that once the Thread has been locked and closed, you cannot reply.

It was a pleasure to assist you.

Wishing you a lovely day,