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I passed my exam but Unable to see my exam. Please solve my case on high Priority.

Here i mentioned all details of my certifate that i do so please humble request to take action and release my certificate in this email so i ca get my certificate, I don`t know that where is my certificate and unable to download.


  • *****
    ******
    *****
    ******
    ******
    *******
    *********

    ******



  • ******


  • *******

    I`ve giver you all necessary information so please check all my information and update my certification on this email address.
    i take exam by using this email address as well showing in my history that i passed the exam. so its very important certificate and my job is on steak because of this exam.
    kindly resolve my this issue as soon as possible, i registered this exam from third party and i really dont which email you are asking because i receive email.
    I`m very thankful to for this kindness

    now i`m also providing the proof by recording the screen that i do exam pass the exam but unfortunately i could not able to see the certificate.
    I need to submit in the company so please please resolve my issue in high priority,

    Video : This is the link where you can see all proof that i do exam and pass the exm
     

    This is th

    regards

    *Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy* 


Hello Mustafa

 

Welcome to Microsoft’s Community.

 

We understand that you cannot visualize the Certification. We will gladly assist.

 

We have started a Private Message where we will request some details about your account to complete a validation process. You can access it from the link below:

 

 Private Messages - Microsoft Community

 

We will be very attentive to your response, if no response is received, the case will be closed and locked after two business days.

 

Best regards, 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello Mustafa

 

To continue assisting you in this matter, we need to collect personal information. To ensure that your privacy is maintained, please utilize the Private Messaging feature.  Let us know if additional assistance is needed. If no response is received, we will proceed to close and lock the case within one business day.

 

Regards,

 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello Mustafa

 

For continued assistance and due to the nature of the information needed, please utilize our Private Messaging feature to ensure that your information is secure. If no response is received, we will proceed to close the case on the next business day.

 

Kindly,

 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello Mustafa

We have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum.                              

We want to invite you to please contact us again if any questions or issues arise. Once a Thread is closed you cannot reply. Please, we highly invite you to post a new question so we may continue assisting you. 

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

Best of all, 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Question Info

Last updated June 9, 2025 Views 14 Applies to: