I passed the AZ900 on friday, not showing on learning profile or transcriipts

I passed the Az900 on friday*removed* and got the credly badge, but AZ900 is not showing up in my transcrips?


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Hello, Ford!

Thank you for contacting Microsoft's Community.  

Based on your inquiry, we understand you have passed the Exam AZ-900: Microsoft Azure Fundamentals, however your Microsoft Certified: Azure Fundamentals is not visible on your Certification Profile. We will be happy to help you.

To provide you with further assistance, we opened a Private Message where we have requested information related to your Certification Profile in order to verify it and properly assist you. You can find the access to the Private Message, on the top right corner of this screen, as shown in the image below.

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We are looking forward to your information. Just a heads up, remember to only send your private information through private message, in order to protect your data.

If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Kind regards,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, Ford!

Thank you for the information provided.

We have reviewed your account and we have found that it is not connected with a Certification profile, please connect your Microsoft account (MSA) and your Learn profile and then attempt to visualize your certificate, please use the information provided via Private Message.

  1. Sign into Learn using the same personal Microsoft account (MSA) you use to sign into your certification profile.

  2. Click on the Learn profile photo avatar and select Profile from the drop-down menu.

    Microsoft Learn web page showing dropdown menu from Learn profile photo avatar with Profile selection highlighted.

  3. Select Certifications from the menu inside your profile.

    Microsoft Learn profile screen with Certifications tab highlighted in navigation.

  4. Click the Connect certification profile button on the certifications page.

    Microsoft Learn profile with the Certifications tab selected. The Connect certification profile button is highlighted.

    Once connection is complete, you’ll never worry about separate certification and Learn profiles again.

We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to keep in contact with us.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day.

Have a great day,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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OK so I've found it on an old personal email account thats the same email address as my work email address is it possible to get this moved over to my actual work m365 account or personal email account?

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Hello, Ford!

Thank you for your response.

We would like to inform you that your account is ready to be migrated to your desired email address so you will be able to visualize your certificates. Please see attached the steps for migrating your account:


1. Open your Microsoft Edge Browser and begin a Microsoft Edge InPrivate browsing session by pressing the key combination Ctrl + Shift + N.

2. Copy and paste this link into the private window’s address bar: https://mcp.microsoft.com/mcp/home/migrate

3. Access using a new personal Microsoft account. Please use your desired Microsoft account in this step, as the account used here will be associated with your Certification Profile.

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4. If you are shown an error message, please select the option "MCP Home."

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5. After you have selected the option "MCP Home," it is possible that you are being asked to log in again. Please proceed with the same MSA you used on Step 3. You will be taken to MS Learn. After this, please paste again the following URL on your browser search bar: https://mcp.microsoft.com/mcp/home/migrate

6. After pasting the URL and pressing enter, you will see this website. Please fill in the blank fields with the MCID and Access Code that we shared with you via Private Message.

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In case you encounter any inconvenience while following these steps, please let us know; we will be more than glad to check what is happening and to assist you in the best way.

If no further assistance is needed, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day.

Kindly,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, Ford!

Since we have not received a response from you, we will proceed in closing and locking this case. If you still require assistance, please post a new question. We will be happy to jump in and take a look.

Please keep in mind that once this case has been locked and closed, you cannot reply in either channel.

Wishing you the best,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Last updated April 11, 2023 Views 81 Applies to: