I passed the DL-600 exam and it's in Learn Credentials. Can someone help me figure out why I still can't see my certification badge?

I passed the DL-600 and it shows in my credentials but the certification badge hasn't shown up. I took the exam on *Removed*. Can someone help me with this?

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Hi Beth11621!

Thank you for reaching out to Microsoft’s Community.

As we understand, you are unable to visualize your Certification on your profile. We will be happy to assist you with your inquiry.

We have started a Private Message where we will request details regarding your account to complete an evaluation process. You can access this private message on the top right corner of this page, as shown in the image below:

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To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates. 

We look forward to your response. In case we do not receive an answer within two business days the thread will be closed and locked and you will not be able to reply through either channel.   


Best regards,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Received an email from Microsoft Certification Program Team. This is a known issue on their side.

They're working on it and hopeful it will be resolved by the end of March.

Just posting this so that others may see this.

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Hi Beth11621!

We appreciate your resolution confirmation; this case will now be closed and locked.

If you have another inquiry, you can let us know by posting a New Question/Entry, and we will be happy to take a jump and help you with your concern related to Microsoft Certified Professional.

We invite you to visit the following link to learn more about the Microsoft Certified Professional Program (Aligning accounts between Certification Profile and Learn Profile | Microsoft Docs) By linking your Microsoft Certification Profile with Microsoft Learn, you have access to free training modules and learning paths to help you prepare for future certifications, as well as having access to the Renewal Assessments for your achieved Role-Based Certificates.

Please keep in mind once locked and closed you will not be able to respond over this channel.

Best wishes,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Last updated March 20, 2024 Views 50 Applies to: