I passed the MOS: Excel Associate (Office *removed*), My certification reflects in Certiport and in Credly. However, I can't see it in my MS Learn. I need it reflected in my transcript.

Hello GABGDX!

Thank you for contacting Microsoft's Community. 

Based on your inquiry, we understand that you wish to merge your Certification form Certiport in your Microsoft Learn profile. We will be happy to help you.

Our Microsoft Credentials team is currently working to improve the overall integration of Certiport and Microsoft credentials records. As a result of this work, we are temporarily unable to populate Certiport-earned certifications into Microsoft Learn profiles or merge Certiport and Microsoft Learn profile contents.

We require informing you that on this Forum channel we only provide support for the Microsoft Certification platform inquiries. Our access to the Certiport platform is limited.

However, we cordially invite you to connect with the Certiport support team by checking the link below:

• Support :: Certiport (pearsonvue.com)

In the meantime, please be aware that you are still able to manage your Certiport-earned certifications from your Certiport Test Candidate account where you can view and download and share your certificates and your Certiport transcript. We apologize for any inconvenience.

We would like to share the following link with instructions on how you can access and print your Certiport Credentials:

• https://certiport.pearsonvue.com/CATCs/Print-certificates-and-score-reports.aspx

We are looking forward to your response. If we do not receive a response, we will move forward to close and lock the Thread and private message within one business day.

We will be providing a response after the next business day.

Kindly, 

So, in short you are confirming it is not possible? With this, I'd like to ask:

1. Seems this issue has been around for several years now. When can we expect for the "overall integration of Certiport and Microsoft credentials records" to be resolved? since some of us needs to connect our certifications to company portal, but they will only approve if they can see it in the transcript in Microsoft Learn.

2. Are there clear steps on how to do this? I have used the same email and profile details linked to my Microsoft account on certiport. Same email but different MCID. I can see my certifications in Certiport but these are not shown on my Microsoft account dashboard.

Hello GABGDX!

Thank you for your response.

In response to your questions, firstly, our integration with the Certiport platform is still under review. At this time, we do not have an estimated time of arrival (ETA) for when the integration will be completed. Additionally, we would like to inform you that if your certificate was completed through the Certiport platform, it will only be visible on that platform.

We are looking forward to your response. If we do not receive a response, we will move forward to close and lock the Thread and private message within one business day.

If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of the thread. This will let us know if your support experience has been great or how we can improve it.

Kindly, 

Hello GABGDX!

Hope you are doing well.

We are waiting for your response. Otherwise, we will proceed to close and lock the case on the next business day.

Kindly,

Hello GABGDX!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Kindly,